Technology: The Effect of Application Modernization in Business Agility in Organizations
Section 1: Introduction
Application modernization refers to the re-defining of the software system of any business so that it must be aligned with the modern business needs to fulfill the newly arising customer demands (Johnson and Mulder, 2015). The refactoring of an application should be done so that the reduction of business costs is observed so that maximum benefit for both customers and the business itself could be produced equally. Therefore, the codebase and business application features are becoming of main concern in modernization. Keeping up with the changing customer preferences with quickness in product and service delivery and creating an innovative customer experience should be highlighted. Organizations have to be thoughtful about deploying application modernization for enlarging business opportunities and facilitating customer satisfaction, augmenting sales, and expanding profits. This paper aims at providing a full research proposal regarding the selecting area of interest, which is the focus of the research question: examining the effect of application modernization in business agility in organizations, specifically for the banking sector.
The hypotheses developed for this purpose are:
First hypothesis: Adapting application modernization would create a negative impact on the firms time to market
Second hypothesis: The more modern applications, the more costs are saved by enhancing I.T. resources and DevOps.
Third hypothesis: Adaptation of application modernization would hurt the number of services offered by the application itself.
Section 2: Recipients of Research
The primary recipients of the research would be my academic institution and the pertinent staff, along with my thesis supervisor. Additional recipients would include the banking industry personnel to reduce their costs by realizing the increased pressure of globalization and the pandemics that pose extra costs and needs for delivering the best digital services to their clients when uncertainty hits hard. The financial institutions are always on the drive to search for new ways of innovation and modernizing their application legacy so that revolutionizing the I.T. infrastructure strengthens their functionality and service delivery.
Section 3: Suitability of Researcher for the Research
The researcher for this proposed research must know correlational research to investigate the relationship of one variable on the other. The previous conceptual model of the current research proposal indicated that the independent variable is an adaptation of application modernization. In contrast, the dependent variables are the time to market, cost reduction and the number of services, the awareness of establishing these relationships, and then carrying out the research should be the primary focus of the researcher for this paper. Also, the researcher should possess familiarity with a quantitative study, the formulation of a quantitative survey,...
Therefore, my academic and work background would be helpful for this topic since I have worked as an intern in one of the banks located in my vicinity where I live. I was able to form and maintain good terms with the bank office managers and the colleagues and therefore anticipate that they would help gain the quantitative data that I need for this research. My academic background, especially the course in
Statistics, has supported me in gaining knowledge of qualitative and
quantitative methods of
data collection and their relevant
analysis that helps extract meaning out of the research. My work background would assist me in using my contacts within the internship bank...
…transformation adopted by the service industry, specifically in banks
Challenges and risks in the adaptation of application modernization stated by famous research companies
Meaning of diverting from mainframe legacy software to the newly adapted ones when it comes to application modernization in the banking and financial sector
Appendix 3: Data Collection Instrument
The required information received via questionnaires would be about the time to market, cost reduction, and the number of services resulting as an effect of adaptation in application modernization for business agility in the banking industry.
The tentative survey and questionnaire outline is presented in the next section for a clear picture of the bank managers questions, entailing I.T. and financial managers in the relevant technological and banking field.
Appendix 4: Quantitative Survey
Survey Disclaimer: The information collected in this survey for the DBA project called The effect of application modernization in business agility in organizations. The information you would disclose here would not be provided to any third person or party and would surely be kept confidential. Also, your identity is kept classified to ensure true responses to the questions attached here. Your maximum participation is anticipated and highly appreciated. Thanks.
Gender:
Age:
Strongly disagree(1)
Disagree(2)
Somewhat disagree(3)
Neutral(4)
Somewhat agree(5)
Agree(6)
Strongly agree(7)
Application modernization has been a challenge for the bank to integrate
Application modernization has posed risks while being in the implementation stage
Application modernization has quickened the a style ='color:#000;text-decoration: underline!important;' id='custom' target='_blank' href='https://www.paperdue.com/topic/customer-service-essays'>customer service process
Customers feel more connected with the bank than before
Customers find it easier to contact the bank personnel for their problems after application modernization
The time needed to introduce new products or services has been lesser than before when it comes to marketing
The flexibility and portability provided by application modernization is leveraged better now after speedy processing of activities online
Since the speed is increased, the number of services offered has increased as well
Maintaining outdated software legacy systems was a costly task as compared to…
